Anyone who cancels more than 24 hours prior to their appointment will not be charged a fee. However anyone who cancels within 24 hours or less from their scheduled appointment time, a $15 fee will be charged.
Anyone who fails to show up to their appointments will be charged 50% of the fee for which massage they were booked in for.
Anyone who arrives late will still receive a massage for the remaining period of time in which they are booked in for. Unfortunately if your late I cannot allow you your full session time when it means running into other clients session times and holding them up. Full fees for your booked time will still apply if you are late.